Information on personal data processing
“HELLENIC FEEDSTUFF INDUSTRIES S.A.” (EL.VI.Z. S.A.) takes into serious consideration the lawful processing, security and protection of your personal data, regardless of the capacity under which you may be working with or contacting our company (whether a potential or a current customer, a business associate, an employee, a provider, a website visitor, a private individual or a third party in general that works with or contacts the company). Being a Data Controller EL.VI.Z. S.A. is committed to implementing all regulations concerning the protection of personal rights and freedoms with regard to the processing of personal data, in compliance with the General Data Protection Regulation 679/2016 (GDPR), the Law 4624/2019 and the Greek legislative framework in force as well as the decisions of the Hellenic Data Protection Authority (HDPA).
With this Privacy Notice the company wishes to inform you as to how we use and process your personal data, as well as on your rights as data subjects.
Who is responsible for Data Processing?
The company named:
“HELLENIC FEEDSTUFF INDUSTRIES S.A.” (hereinafter “EL.VI.Z. S.A.”)
Registered offices: Plati, Alexandreia, Imathia, P.O. 59032, Greece
What is personal data and types of personal data that EL.VI.Z. S.A. collects?
Personal data means any information found in either printed or electronic media that may lead, itself or in combination with other information, to the identification/ verification of the identity of a natural person.
In connection with its business activities and transactions EL.VI.Z. S.A. collects the following personal data:
Identity data, such as name, father’s name, address (residence or email address), Tax Identification Number, Identity Card Number, Social Security Number, phone number (fixed and mobile) etc.
Commercial and financial data, such as payment/billing information, business information, bank account number, business address, information about previous transactions or commercial contracts/agreements, remunerations, leaves etc.
The aforementioned personal data is either collected directly from you, or from your authorized representatives as part of our business relation. We may also collect and process personal data from publicly available sources, such as commercial registries, the press, the media or the internet, which we acquire legally and are allowed to process.
Processing of special categories of personal data: EL.VI.Z. S.A. does not collect or use personal data relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs or trade-union memberships, genetic or biometric data for the purpose of uniquely identifying you as a data subject, as well as data concerning your health, your sex life or your sexual orientation.
Exceptionally, concerning the company’s employees and in accordance with article 27 par.3 of Law 4624/2019, the company may collect and process the aforementioned data, solely in the case that is deemed necessary for the exercise of rights or the fulfillment of legal obligations arising from labour law and social security law while the legitimate interests of the data subject do not supersede the procession.
How do we process your personal data?
EL.VI.Z. S.A. is entitled to collect and process your personal data in the following circumstances:
within the framework of our contractual relation where data processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract,
for compliance with a legal obligation to which the controller is subject,
with your explicit consent. This consent should be given by a clear affirmative act establishing a freely given, specific, informed and unambiguous indication of your agreement to the processing of personal data relating to you. The consent may be either in the form of a written statement, including electronic means, or oral statements. We shall not consider silence or inactivity to be a consent.
3. Purposes for which we will process your personal data
In compliance with applicable law, our contractual relation, or your explicit consent we process your personal data for the following purposes:
For developing, performing and fulfilling a contractual agreement
As for instance, corresponding with you in order to notify you about products or services relevant to our contractual agreement, or processing your personal data for payment/billing management, as well as any form of processing that is necessary for implementing and performing a contract. EL.VI.Z. S.A., may use your email address to send you payment notices, information regarding changes in our services, or other notifications that may be relevant to the company’s field of activities. Users in general, cannot choose to opt out of these forms of communication as they are not related to marketing, but are essential to our transactional relations.
For your support/service with regard to our company’s services/projects/products. EL.VI.Z. S.A. may collect or process personal data in order to respond to any of your inquiries and requests, to remedy problems, to inform you or answer to any of your suggestions and comments for improving our services, or so that in your future transactions with our company we are able to serve you in a faster and more effective way. EL.VI.Z. S.A. may also invite you to participate in questionnaires and surveys. These questionnaires and surveys will be designed in a manner that the given answers will not require Personal Data. If, however, you insert any Personal Data, EL.VI.Z. S.A., may use them for the purpose of improving its products and services.
For safeguarding the quality of our services, or the company’s internal function, as for example for the prevention of fraud and other criminal offences, for the physical safety and protection of persons and property (e.g. video surveillance), for compliance with a company’s legal obligation deriving from the current legislative and regulatory framework, for the company’s information systems management and for optimizing safety procedures.
For marketing purposes. This purpose includes the processing of your data for promotional activities and the sending of information regarding our services, new products, educational programs, activities and actions of our company through various means (email or SMS). Regarding the forms of communication in respect of marketing purposes, ELVIZ S.A. (i) provides you with the aforementioned information after your opting in when applicable and (ii) provides the option to opt out in case you do not wish to receive notifications regarding informational and promotional activities of the company any more.
According to explicit provisions and your consent, ELVIZ S.A. may use your name, email address and mail address, your phone number, title of occupation and basic information regarding your occupation, as well as an interactive profile based on previous exchanges, in order to keep you updated about the latest product and service announcements, special offers and other information pertinent to the services of ELVIZ S.A. (including press releases related to promotion) as well as events, campaigns or collaborations of ELVIZ S.A. and for relevant content to be uploaded on the websites of ELVIZ S.A.
4. How long we retain your Personal Data
We will retain your personal data for as long as we have a business relation with you [as an individual or under your capacity of an authorized representative/agent of a legal entity or if you are its beneficial owner]. Once our business relation has ended, we will hold your personal data for up to five (5) years. As for personal data concerning potential clients [or authorized representatives/ beneficial owners of a legal entity potential customer], we will retain these data for up to six (6) months from the date a rejection of your request to cooperate with our company has been notified to you.
5.Why should I provide you with my personal data
As a general principle, providing us with your consent and any Personal Data under the present notice is completely voluntary. Therefore, there will not be any harmful effects if you choose not to provide us with such consent or Personal Data. There may be certain occasions, however, where EL.VI.Z. S.A. will not be able to take action unless provided with specific Personal Data, as these data are essential, for instance, for the rendering of our services or for a fast and effective customer service, or for giving you access to our company’s newsletter. Unfortunately, in such circumstances, EL.VI.Z. S.A. will not be able to provide you with what you require without your Personal Data.
6. How does EL.VI.Z. S.A.process my Personal Data
Our company as well as our employees, who are trained in personal data related matters, comply with the processing principles set out in the General Data Protection Regulation 679/2016 (lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality). In any case we take the necessary organisational and technical measures to ensure that your personal information is transferred, stored and processed in accordance with the appropriate standards and safety procedures and in compliance with the terms of the present Policy Notice and the current legislation on data protection. Our company has trained authorized personnel and has appointed a Data Protection Officer as it recognizes the importance of protecting your privacy and your personal information. For this purpose, we apply all the appropriate safety policies and use all the proper technical and operational tools, such as anonymisation, pseudonymisation, data encryption, firewalls, authorised employees, personnel training, periodic inspections.
7. What are your rights when you provide us with your data
In particular and regardless of the purpose, or the legal framework under which we process your data, you have the following rights:
The right to request access and to be informed of the personal data that we hold about you (right of access).
To request correction of your data in order for such data to be correct and accurate (right of rectification).
To ask for the deletion of your personal data, without prejudice to the company’s obligation and legal rights, as set out above (right to erasure, right to be forgotten).
To request for restriction of the processing of your data. This right can be exercised where (i) you contest the accuracy of the data possessed by the company (but only for the period of time that is needed for EL.VI.Z. S.A. to check such accuracy), (ii) the processing is unlawful and you request that we restrict further processing of your Personal Data, (iii) EL.VI.Z. S.A. does no longer need to process such data but you request that we retain them in order to establish, exercise or defend legal claims, (iv) you have objected to our processing of your personal data but we need to verify whether EL.VI.Z. S.A. has an overriding interest or legitimate grounds to use it (right of restriction).
To request the receipt of the personal data you have provided the company with in a structured, commonly used, machine-readable format, in order to transfer it to a third party you have chosen without us objecting to such a transfer (right to portability).
Right to make a complaint. If you feel that your personal data has not been processed by EL.VI.Z. S.A. in accordance with the present notice or in amanner that does not meetthe applicable EU data protection regulation, you have a specific right to lodge a complaint at any time with the relevant supervisory authority of the EU country you reside in, or the Hellenic Data Protection Authority. In addition, refusal of the company or undue delay in delivering your demands in exercising your rights, gives you the right to file a complaint with the Data Protection Authority, as competent supervisory authority.
8. Data transfers to third parties
In order to fulfil our contractual and legal/regulatory obligations, we may transfer your personal data to third parties which provide support to the services we offer, and in particular:
to providers of technology services
providers of services involved with customer support
affiliates and providers of services related to marketing and advertisements.
9. Changes to this privacy notice
We may modify the information in this Privacy Notice, when deemed necessary. In such a case, you will be notified accordingly, so that you have the ability to review, evaluate or even object to these changes and ask to be deleted from a service or operation. We recommend that you regularly check for changes in the privacy notice that is always posted on our website. This website may contain links to other websites. EL.VI.Z. S.A. is not responsible for the privacy practices or content of other websites that we do not control. Therefore, we strongly advise you to read the privacy terms of the aforementioned websites.